KP E-Services ("we", "us", "our") respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and share information when you use our website, mobile application or loan facilitation services.
1. Information We Collect
When you submit a loan enquiry or use our Services, we may collect:
- Name
- Mobile number
- Email address
- Address and location details
- Employment or business information
- Income-related information
- Loan requirement and requested amount
- Documents and information voluntarily submitted by you
- Information required to assist with your loan enquiry
We may also collect limited technical information such as IP address, device information, browser information and application usage data for security and service improvement.
2. How We Use Your Information
We use your information to:
- Process and respond to your loan enquiry
- Understand your financial requirements
- Provide general loan-related assistance and guidance
- Help you understand documentation and application requirements
- Facilitate communication with relevant banks, NBFCs and financial service providers
- Provide customer support
- Improve and secure our website and application
- Comply with applicable legal and regulatory requirements
3. Sharing of Information
With your consent, relevant information provided through a loan enquiry may be shared with participating banks, NBFCs or other financial service providers to facilitate communication and further processing of your enquiry.
KP E-Services does not sell your personal information as a product to third parties.
4. Loan Facilitation Disclaimer
KP E-Services is a loan enquiry and financial assistance platform.
KP E-Services is not a bank or NBFC and does not itself sanction, approve or disburse loans.
Any loan approval, loan amount, interest rate, fees, tenure and other terms are determined independently by the respective lending institution based on its eligibility criteria and policies.
Submitting an enquiry through KP E-Services does not guarantee loan approval or disbursement.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss or disclosure.
However, no electronic storage or transmission method can be guaranteed to be completely secure.
6. Data Retention
We retain information only for as long as reasonably necessary to provide our Services, manage enquiries, comply with legal and regulatory requirements, resolve disputes and protect our rights.
When information is no longer required, we may securely delete or anonymize it, subject to applicable requirements.
7. Cookies
Our website may use cookies and similar technologies to operate essential functions, improve user experience, understand website usage and maintain security.
8. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, or withdraw consent where applicable.
For privacy-related requests, please contact us using the details below.
9. Contact Us
KP E-Services
Legal Entity: KP E-Services
Address: 5th Floor, 533-TNTC, Near Kanba Hospital, Anjana Chowk, Nikol, Ahmedabad - 382350
Email: info@kpeservices.com
Phone: +91 8277709999
Website: https://kpeservices.com
For privacy questions, complaints or requests regarding your personal information, please contact us using the above details.